01
Single Security Perimeter
HITRUST r2 certified with zero corrective actions. Your PHI stays within one vendor's security domain. No integration boundaries where data can leak.
The Inca built a distributed database from colored cords and knots - carried across mountains, verified by multiple readers, updated in real-time. When we named our company Kipu, we inherited that architecture.
The Unraveling Cord
Follow the patient's data as it flows through a unified system. Tap any knot.
CRM
Unified
Lead captured once. Data flows to EMR and RCM automatically. No re-entry.
Fragmented
Lead in CRM. Manually re-enter into EMR. Again into billing. Three records, three chances for error.
0 manual entries
Unified
Benefits verified once, visible everywhere. Clinical and billing see the same coverage details.
Fragmented
VOB in one system. Email results. Re-enter into billing. Hope nothing changed.
1 source of truth
Unified
Prospect converts to patient. One click, three systems updated.
Fragmented
Create chart manually. Copy demographics. Miss the insurance update from yesterday.
50% faster intake
↓
EMR
Unified
Demographics auto-populated from CRM. Insurance pre-verified. Ready for clinical.
Fragmented
Start from scratch. Re-enter patient info. Discover insurance mismatch at discharge.
0 data re-entry
Unified
ASAM, LOCUS, diagnosis codes captured. Billing sees medical necessity in real-time.
Fragmented
Assessment in EMR. Billing can't see it. Denial arrives 45 days later.
42% less doc time
Unified
Every note ties a knot billing can read. Gaps flagged before submission.
Fragmented
Notes siloed in EMR. Manual charge capture. Miss billable services.
99% clean claims
Unified
Outcomes documented. Final claims auto-generated. Referrals tracked.
Fragmented
Discharge in EMR. Billing finds out days later. Final claims delayed.
↓
RCM
Unified
Services flow from clinical notes. No manual charge entry. Nothing missed.
Fragmented
Manual charge capture. Staff reviews charts. Miss services. Revenue leaks.
0 missed charges
Unified
99% clean on first submission. Payer rules embedded. Rejections caught at source.
Fragmented
85% clean rate. Rejections compound. Rework costs $25-100 per claim.
<30 days in A/R
Unified
ERA/EOB reconciled automatically. Variances flagged. Appeals prepped.
Fragmented
Manual posting. Reconciliation backlog. Underpayments slip through.
95%+ collection rate
Unified
Denial info flows BACK to clinical. Records requests auto-route. Appeals same day.
Fragmented
Denial sits in billing. Email clinical. Wait for records. Miss timely filing.
↩ bidirectional
11 knots One patient. One cord. One source of truth.
A Day in the Life
These moments happen every day. See what your team actually goes through.
A mother calls at 2am. Her son is ready. Every minute matters.
The window is now GRC Governs & Validates
CRM Ready
↔
EMR Ready
↔
RCM Ready
KIP AI Supports & Automates
Bidirectional Data Flow
Activity Log
Hit Run. See what your team actually goes through.
Someone Needs Help — what it actually costs
When it flows
7 min
1 person
$2.92
vs
When it doesn't
45 min
2.5 people
$18.75
Family calls competitor
Time lost from care
38 min
$15.83 every single time
Now multiply that...
Monthly $1,583
Annual $18,996
Hours your team loses 760
Intact Thread vs. Severed Cord
Unified systems flow both directions: CRM to EMR to RCM — and back. Fragmented systems break that loop.
Kipu EMR + Kipu RCM
CRM EMR RCM
All cords woven from the same fiber. Data flows bidirectionally. Denials inform clinical. Medical record requests auto-route. Remittance streams efficiently.
99% Clean Claims
<30 Days in A/R
0 Manual Entry
Kipu EMR + External RCM
CRM EMR Ext RCM X
External cord tied with different fiber. One-way data flow only. Updates in billing get overwritten on next sync. Denial info never reaches admissions.
~85% Clean Claims
45+ Days in A/R
3+ Manual Entry
Why Bidirectional Flow Prevents Audits
In behavioral health, claim denials aren't just revenue lost. They're care interrupted, staff burned out, and payer audits triggered.
The Bidirectional Advantage
When a claim is denied for "medical necessity," the appeal needs clinical documentation. In a unified system, that request flows back to clinical instantly. One click pulls the notes that justify the service.
In a fragmented system, your billing team has to request records from clinical, wait for a response, manually attach them, and hope nothing was missed. Each handoff is a chance for error — and delay.
Catch the Fray Before It Spreads
A single frayed thread in a khipu is easy to repair. But if you don't catch it, it weakens the cords around it. Eventually, the whole section unravels.
Denied claims work the same way. One denial leads to a pattern. A pattern triggers a payer audit. An audit reveals systemic issues. Unified systems with bidirectional flow catch the fray before it spreads.
The Numbers Don't Lie
- 10-15% average denial rate in healthcare
- 85% higher denial rates in behavioral health vs other specialties
- $25-100+ cost to rework a single denied claim
- 33% of providers still use manual denial management
Kipu RCM's clearinghouse rejection rate is as low as 0.44%. Payer rejection rate as low as 0.21%. That's not luck. That's architecture.
Why the Knots Hold
The advantages of a unified data architecture
02
Faster Reimbursement
Claims submitted with complete, validated data from day one. No batch transmission errors from mismatched payer IDs or overwritten demographics.
03
Behavioral Health Native
Kipu RCM embeds payer rules for addiction treatment and mental health. LOC authorizations, U/R plans, per-diem billing built for your workflows.
04
Bidirectional Communication
Unlike one-way integrations, Kipu's unified architecture enables data to flow back. Denial info reaches clinical. Medical record requests route automatically. Audit prevention built in.
The Most Expensive Mistake is the Severed Strand
The unified Kipu platform represents a significant investment. That's intentional. Quality architecture isn't cheap — it's cost-neutral.
Unified Platform Investment
- Higher upfront license cost
- Single implementation timeline
- One vendor relationship
- Predictable total cost of ownership
Long-term outcome Cost-neutral to positive ROI
Fragmented System "Savings"
- Lower individual system costs
- Multiple implementations
- Integration maintenance forever
- Hidden costs compound annually
Long-term outcome Most costly operational mistake
Every denied claim that requires manual intervention, every medical record request that becomes an email chain, every audit triggered by inconsistent data — these compound. The "savings" from cheaper fragmented systems evaporate within the first year.
The unified platform is expensive because it prevents the most expensive mistakes. GRC governs from above. KIP supports from below. CRM, EMR, and RCM operate in seamless harmony between them. This is architecture that pays for itself.
Kipu Intelligence Program (KIP)
The knots now read themselves
Built on AWS with Amazon Nova Foundation Models, KIP brings AI-powered documentation, compliance automation, and predictive analytics directly into your unified data ecosystem.
01 Session Transcription
Clinician speaks, KIP listens. Session audio becomes structured SOAP, DAP, or custom notes without a keyboard.
67% reduction in biopsychosocial time02 Chart Snapshot
KIP reads the full chart and surfaces what matters: diagnosis codes, ASAM levels, LOCUS scores. The clinician confirms, not compiles.
Seconds to insight, not hours03 Compliance Scoring
Before a note leaves the system, Amazon Nova validates it against payer rules. Rejections caught at the source, not the clearinghouse.
93% to 100% note compliance04 Time Reclaimed
Banyan Treatment Centers tracked 22 studies. Result: clinicians spend 42% less time documenting and more time treating.
42% documentation reduction HITRUST r2 Certified ISO/IEC 42001:2023 AI AWS Partnership HIPAA Compliant 4M+ Episodes Annually
Ready to Unify Your Cords?
See how Kipu Health's unified platform can transform your revenue cycle.